Shipping Policy
Shipping — By Hermanos
Every order is carefully packed and dispatched from our Cairo warehouse.
Processing Time
Orders are processed within 1–2 business days (Sunday–Thursday). Orders placed on Friday or Saturday ship the following Sunday.
Shipping Rates
| Region | Cost | Delivery Time |
|---|---|---|
| Cairo & Giza | EGP 60 | 1–3 business days |
| Alexandria | EGP 70 | 2–4 business days |
| Delta & Canal Cities | EGP 70 | 2–4 business days |
| Upper Egypt | EGP 80 | 3–5 business days |
| North Coast (seasonal) | EGP 80 | 3–5 business days |
Free Shipping
Orders over EGP 1,000 ship free — anywhere in Egypt.
Cash on Delivery
Yes — COD is available on all domestic orders. A small EGP 20 handling fee applies at the door.
Order Tracking
Once your order ships, you'll receive a WhatsApp message or email with your tracking number and courier details.
Questions About Your Order?
WhatsApp us at +20 104 477 2788 — we reply within 2 hours during business hours (10 AM – 8 PM, Sunday–Thursday).